Policies
Shipping Policy
Orders are fulfilled by City Grove Press and processed in 1-2 business days.
Books are shipped by USPS Media Mail, estimated 2-8 business days.
Stickers are sent by USPS First Class Mail, estimated 1-5 business days.
Contact if you need a faster delivery time, which may incur additional charges. We are currently only shipping within the United States.
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Orders above $25 ship for free.
Return Policy
You may return items sold and fulfilled by City Grove Press within 30 days of delivery for a full refund if still in new condition. If the return is a result of our error (i.e. you received an incorrect or defective item, etc.), we will pay for return shipping costs. Customers are responsible for return shipping costs if the return is not a result of our error. If an item is lost or damaged in transit, either the sender or the recipient may file a claim with USPS. If an item is damaged by the recipient, it is no longer eligible for a refund.
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When you place an order on our website, we may collect personal information such as your name, email address, mailing address, phone number, and payment details. We only use your personal information to process orders, communicate with you about your order, and provide customer support.
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We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as necessary to provide our services or comply with legal obligations.
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We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you.
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With your consent, we may send you promotional emails about new products, special offers, or other updates. You can opt out of receiving promotional emails from us by following the unsubscribe instructions provided in the email.